Managing & Optimizing Virtual Employees
1 day, Open Enrollment and In-house Offering  |  .6 CEUs l 6 PDUs
REGISTER ONLINE ON-SITE DELIVERY ALUMNI DISCOUNT EMPLOYEE DISCOUNT

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Over the last two years, telecommuting and other flexible workplace practices have increased in importance for attraction and retention of employees. This program features real-world strategies and best practices for the day-to-day challenges of achieving high performance while managing an increasingly flexible workforce.
Hear about industry trends & data and what successful companies are doing, explore the characteristics of employees and jobs suited for telecommuting, and discuss the tough issues that only a seasoned manager of telecommuters can facilitate.




P R O G R A M   D E S C R I P T I O N


        ~ Facts & figures

                Types of flexible work arrangements
                Recent trends & best practices in use today

        ~ Advantages and disadvantages


                Employer and employee perspectives
                Common employer and employee mistakes – and how to avoid them

        ~ Implementation considerations

                Determining eligibility & jobs suited for telecommuting
                Legal & security considerations
                Developing policies, guidelines & agreements

        ~ Performance matters

                Performance management principles
                Responsibilities & accountability

        ~ Team considerations

                Understanding the needs of the work group
                Leading a virtual team
                Staying connected & engaged


        ~ Telework scenarios

                Encouraging employee utilization
                Dealing with the challenges
                Celebrating the successes


AUDIENCE

Managers who are or will be supervisors of telecommuters and HR professionals who will be coaching and guiding managers.



PROGRAM DATES / LOCATIONS

February 23, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Miami-Kendall Educational Center
February 23, 2010  l  9:00 a.m.-4:00 p.m.   NSU Bahamas Educational Center

April 27, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Main Campus, Fort Lauderdale-Davie
April 27, 2010  l  9:00 a.m.-4:00 p.m.   NSU Tampa Educational Center

June 22, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Miramar Educational Center
June 22, 2010 9:00 a.m.-4:00 p.m.  l  NSU Orlando Educational Center

August 24, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Miami-Kendall Educational Center
August 24, 2010  l  9:00 a.m.-4:00 p.m.   NSU Bahamas Educational Center

October 5, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Main Campus, Fort Lauderdale-Davie
October 5, 2010  l  9:00 a.m.-4:00 p.m.   NSU Tampa Educational Center

December 7, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Miramar Educational Center
December 7, 2010  9:00 a.m.-4:00 p.m.  l  NSU Orlando Educational Center


INSTRUCTOR/S

Maggie W. Dunn, D.B.A.

Dr. Maggie Dunn has over 21 years of Human Resource leadership experience with Fortune 100 companies. Maggie was on Motorola’s HR team for 16 years, in increasingly responsible business partner roles. She had overall HR responsibility for international business units at every stage of the business life-cycle. While at Motorola, Maggie supported the establishment of Flexible Workplace policies across the U.S. and managed a number of telecommuters and global virtual teams. Before joining Motorola, Maggie was with McDonnell Douglas Corporation (now part of Boeing), where she established the company’s first Career Resource Center and provided strategic acquisition integration support. Maggie is an adjunct faculty member for Nova Southeastern University’s Wayne Huizenga School of Business and Entrepreneurship, where she teaches Leadership, Organization Development and HR courses in the Master’s programs.



COMMENTS FROM PAST PARTICIPANTS

"Excellently facilitated program."
 Michael Frey, Director, Work at Home Operations  l 
UnitedHealth Group

"Maggie was very well versed in subject and helped develop my ideas for virtual employees."
 Vanessa Mejia, Transcription Supervisor  l 
Baptist Health


"I'm excited to apply what I've learned to initiate a program in our organization -- it's the new 'reality.'"
 Maria Pinto, Director, HR Client Service  l 
NSU - Office of Human Resources

"This was an informative class and it gave me the necessary tools to propose flexible work arrangements in the workplace."
 Lindy Smiley, Human Resorce Manager  l 
Home Service
PROGRAM FEE

Fee of $395 includes tuition, instructional materials, and coffee break.


ON-SITE OFFERING/S



Using core programs, we are able to align established objectives directly with an organization's competency framework and to specific job competency models. Your needs are matched with our extensive resources, instructional design team, and program facilitator to design a program that is tailored to fit your specified objectives and requirements. Consequently, your program will be designed to develop specific behaviors and competencies (i.e. skills, knowledge, and attitudes) that lead to superior performance.



For additional on-site program information and pricing, please contact:

Dr. Vince Daniels, Executive Director
Tel: 954.262.5181  |  Toll free: 800.672.7223, extension 25181
E-mail:
vdaniels@nova.edu

Pamela Echeverria, Assistant Director
Tel: 954.262.5161  |  Toll free: 800.672.7223, extension 25161 
E-mail:
pechever@nova.edu 


REGISTRATION

We encourage you to register early to reserve your place in the class.

Register online. Click here or visit our homepage.  |  Website: http://nova.edu/execed (programs listed by category)
Register by phone. Call us  |  Toll Free: 800.672.7223, ext. 25137 or  |  Tel: 954.262.5137
Click here to download registration form. Microsoft Word Document.
Register by e-mail. Download registration form and send via e-mail attachment.  |  E-mail: execed@nova.edu
Register by fax. Download registration form and send via fax.  |  Fax: 954.262.3188
Register by mail. Download registration form and send via mail.  | 
Hudson Institute of Entrepreneurship and Executive Education
H. Wayne Huizenga School of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314

Class size is limited; enrollment is on a space-available basis.

We accept the following forms of payment: check (payable to "Nova Southeastern University") and credit card (Visa, MasterCard, or American Express). Payment arrangements must be made for your registration to be considered complete.



SUBSTITUTION, CANCELLATION, AND TRANSFER POLICIES

Program fees are due in full upon application to the program. If you are unable to attend this program, we will accept an appropriate substitute participant to take your place up to the day of the program. There is a $75 administration fee for substitutions made less than two weeks prior to the start of the program. NSU will grant an 80 percent refund for cancellations made two or more weeks prior to the start of the program. For cancellations made within two weeks prior to the start of the program, a 50 percent refund will be granted. There is no refund if you withdraw after the start of the program. We will allow one transfer of this registration to a future offering of the same program. We will charge an administration fee for any future postponements.

Fees and dates are subject to change without notice.




CONTACT INFORMATION

For additional program information, please contact us at: 

Hudson Institute of Entrepreneurship and Executive Education
H. Wayne Huizenga School of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314

Tel: 954.262.5137
Toll Free: 800.672.7223, ext. 25137
Fax: 954.262.3188
E-mail:
execed@nova.edu

http://nova.edu/execed (programs listed by category)
http://nova.edu/execed/calendar (programs listed by month)



PROGRAM STAFF

Dr. Vincent S. Daniels  l  Executive Director  l  vdaniels@nova.edu
Grisell V. Sotolongo   Director  l  sotolongo@nova.edu
Pamela Echeverria  l  Assistant Director  l  pechever@nova.edu
Karen Mendez  l  Operations Coordinator  l 
mendezk@nova.edu
Niemah Butler  l  Financial Coordinator  l 
niemah@huizenga.nova.edu



Hudson Institute


Dr. Vincent S. Daniels
Executive Director
vdaniels@nova.edu

Grisell Sotolongo
Director
sotolongo@nova.edu

Pamela Echeverria
Assistant Director
pechever@nova.edu

Karen Mendez
Operations Coordinator
mendezk@nova.edu

Niemah Butler
Financial Coordinator
niemah@huizenga.nova.edu