Managing your Sales Force
2 days, Open Enrollment and In-house Offering  |  1.2 CEUs
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In the past, sales managers had to rely on large doses of tradition, intuition, and personal experience in deciding how to motivate and direct the performance of their sales forces. Today, there is a large body of research that has focused on why salespeople behave as they do and on identifying factors critical to their performance.


This program explores a framework that views the spectrum of sales managers` activities on three interrelated processes, each of which influences the determinants of salesperson performance: a) the formulation of a strategic sales program, b) the implementation of the sales program, and c) the evaluation and control of sales force performance.



PROGRAM DESCRIPTION

Topics covered in the program, include: 

v   the inter-relationship between marketing and selling 

v   formulation of a strategic sales program 

v
   managing key accounts
 

v
  
organizing the sales effort 

v
   setting sales quotas
 

v
  
motivating the sales force

v
  
understanding salesperson behavior, role perceptions, and satisfaction 

v
 
 
designing compensation and incentive schemes 

v
  
evaluation and control of the sales program



AUDIENCE

Managers in charge of a sales force will find this program practical. These include: national sales managers, regional sales managers, district sales managers, and field sales representatives who are about to get a promotion into management. Managers who want a greater understanding of the sales management job will also find this program useful.



PROGRAM DATES / LOCATIONS

October 4-5, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Main Campus, Fort Lauderdale-Davie
October 4-5, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Tampa Educational Center

December 6-7, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Miami-Kendall Educational Center
December 6-7, 2010  l  9:00 a.m.-4:00 p.m.  l  NSU Orlando Educational Center


INSTRUCTOR/S

Russell Abratt, Ph.D.


Dr. Russell Abratt is the Associate Dean of Internal Affairs and a Professor of Marketing at the Huizenga School at Nova Southeastern University, Ft. Lauderdale. He was Director of Academic Programmes and the FNB Professor of Marketing at the Graduate School of Business Administration, University of the Witwatersrand, Johannesburg. He holds a B.Com, MBA and a Ph.D, in Business Administration. Before entering the academic world, Professor Abratt worked in Operations Management for Foschini and in Marketing Management for Frank and Hirsch, the South African distributors of Citizen, Aiwa, Nikon and Polaroid amongst others. Subsequently he has acted as a marketing strategy consultant for many organizations in a variety of industries, mainly in South Africa, Zimbabwe and Swaziland. These include 3M, Pfizer, Unilever, Dow, BIC, HP and Microsoft.




James Barry
, D.B.A. 


Dr. James Barry is a 25 year veteran of the corporate world with experience in industrial, government and commercial marketing. During this time, he served in a variety of executive marketing roles with several Fortune 50 companies and start-up ventures. As an NSU marketing professor, Jim’s teaching experience covers a wide range of marketing communications, salesmanship and international marketing courses. In addition, his research in business-to-business (B2B) relationship marketing has been presented at several American Marketing Association (AMA) and Academy of Marketing Science (AMS) Educator Conferences. While at GE, Rockwell, BFGoodrich and AT&T, Jim spearheaded a number of business planning efforts and acquisition studies aimed at transforming corporate market focus. He received his B.S. in Electrical Engineering from the University of Notre Dame, an M.B.A. from DePaul University and a D.B.A. from NSU.




COMMENTS FROM PAST PARTICIPANTS

"Enjoyed class; very informative."
 
Dave Lepird, Regional Sales Manager, MAPEI Corporation

"[The program] was very good because it has practical use in the real world. Enjoyed the class very much."
 
Diane Martinez, Sales Manager, Comcast


PROGRAM FEE

Fee of $725 includes tuition, instructional materials, and coffee breaks.


ON-SITE OFFERING/S



Using core programs, we are able to align established objectives directly with an organization's competency framework and to specific job competency models. Your needs are matched with our extensive resources, instructional design team, and program facilitator to design a program that is tailored to fit your specified objectives and requirements. Consequently, your program will be designed to develop specific behaviors and competencies (i.e. skills, knowledge, and attitudes) that lead to superior performance.



For additional on-site program information and pricing, please contact:

Dr. Vince Daniels, Executive Director
Tel: 954.262.5181  |  Toll free: 800.672.7223, extension 25181
E-mail:
vdaniels@nova.edu

Pamela Echeverria, Assistant Director
Tel: 954.262.5161  |  Toll free: 800.672.7223, extension 25161 
E-mail:
pechever@nova.edu 


REGISTRATION

We encourage you to register early to reserve your place in the class.

Register online. Click here or visit our homepage.  |  Website: http://nova.edu/execed (programs listed by category)
Register by phone. Call us  |  Toll Free: 800.672.7223, ext. 25137 or  |  Tel: 954.262.5137
Click here to download registration form. Microsoft Word Document.
Register by e-mail. Download registration form and send via e-mail attachment.  |  E-mail: execed@nova.edu
Register by fax. Download registration form and send via fax.  |  Fax: 954.262.3188
Register by mail. Download registration form and send via mail.  | 
Hudson Institute of Entrepreneurship and Executive Education
H. Wayne Huizenga School of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314

Class size is limited; enrollment is on a space-available basis.

We accept the following forms of payment: check (payable to "Nova Southeastern University") and credit card (Visa, MasterCard, or American Express). Payment arrangements must be made for your registration to be considered complete.



SUBSTITUTION, CANCELLATION, AND TRANSFER POLICIES

Program fees are due in full upon application to the program. If you are unable to attend this program, we will accept an appropriate substitute participant to take your place up to the day of the program. There is a $75 administration fee for substitutions made less than two weeks prior to the start of the program. NSU will grant an 80 percent refund for cancellations made two or more weeks prior to the start of the program. For cancellations made within two weeks prior to the start of the program, a 50 percent refund will be granted. There is no refund if you withdraw after the start of the program. We will allow one transfer of this registration to a future offering of the same program. We will charge an administration fee for any future postponements.

Fees and dates are subject to change without notice.




CONTACT INFORMATION

For additional program information, please contact us at: 

Hudson Institute of Entrepreneurship and Executive Education
H. Wayne Huizenga School of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314

Tel: 954.262.5137
Toll Free: 800.672.7223, ext. 25137
Fax: 954.262.3188
E-mail:
execed@nova.edu

http://nova.edu/execed (programs listed by category)
http://nova.edu/execed/calendar (programs listed by month)



PROGRAM STAFF

Dr. Vincent S. Daniels  l  Executive Director  l  vdaniels@nova.edu
Grisell V. Sotolongo   Director  l  sotolongo@nova.edu
Pamela Echeverria  l  Assistant Director  l  pechever@nova.edu
Karen Mendez  l  Operations Coordinator  l 
mendezk@nova.edu
Niemah Butler  l  Financial Coordinator  l 
niemah@huizenga.nova.edu



Hudson Institute


Dr. Vincent S. Daniels
Executive Director
vdaniels@nova.edu

Grisell Sotolongo
Director
sotolongo@nova.edu

Pamela Echeverria
Assistant Director
pechever@nova.edu

Karen Mendez
Operations Coordinator
mendezk@nova.edu

Niemah Butler
Financial Coordinator
niemah@huizenga.nova.edu