| Extraordinary Administrative Support |
| 1 day, Open Enrollment and In-house Offering | .6 CEUs |
| REGISTER ONLINE | PRINT BROCHURE | ON-SITE DELIVERY | ALUMNI DISCOUNT | EMPLOYEE DISCOUNT | |
 Every business department requires outstanding administrative support in order to operate efficiently and profitably. This practical program is designed for administrative managers, executive assistants and supervisors who are responsible for supporting departmental managers and ensuring smooth day-to-day business operations. |
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PROGRAM DESCRIPTION ~ Interpersonal Skills: Dealing Effectively with Different People ~ Learning to Listen Effectively ~ Assertiveness Training and Problem Solving Techniques ~ Time Management Principles ~ Controlling Workplace Stress |
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AUDIENCE Office assistants, managers or administrators; executive and personal assistants; assistant managers or supervisors; management trainees; and human resource/training managers. |
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PROGRAM DATES / LOCATIONS January 29, 2010 l 9:00 a.m.-4:00 p.m. l NSU Miami-Kendall Educational Center
January 29, 2010 l 9:00 a.m.-4:00 p.m. l NSU Bahamas Educational Center March 26, 2010 l 9:00 a.m.-4:00 p.m. l NSU Main Campus, Fort Lauderdale-Davie March 26, 2010 l 9:00 a.m.-4:00 p.m. l NSU Tampa Educational Center May 21, 2010 l 9:00 a.m.-4:00 p.m. l NSU Miramar Educational Center May 21, 2010 l 9:00 a.m.-4:00 p.m. l NSU Bahamas Educational Center July 23, 2010 l 9:00 a.m.-4:00 p.m. l NSU Miami-Kendall Educational Center July 23, 2010 l 9:00 a.m.-4:00 p.m. l NSU Orlando Educational Center September 24, 2010 l 9:00 a.m.-4:00 p.m. l NSU Main Campus, Fort Lauderdale-Davie September 24, 2010 l 9:00 a.m.-4:00 p.m. l NSU Bahamas Educational Center November 12, 2010 l 9:00 a.m.-4:00 p.m. l NSU Miramar Educational Center November 12, 2010 l 9:00 a.m.-4:00 p.m. l NSU Bahamas Educational Center |
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INSTRUCTOR/S Linda Howard, Ed.D. |
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COMMENTS FROM PAST PARTICIPANTS "Linda was extremely professional and motivating. I will apply what I learned in my workplace and share with others this knowledge as well as recommend it."
Miriam Arcia, Legal Services Representative l City of Miami "Dr. Howard is knowledgeable and insightful. I would definitely recommend this course to my colleagues." Arlene Amador, Compliance Assistant l LNR Partners "Excellent program." Joyce Alexander, Executive Assistant l City of Miramar "I would recommend this class for all workplaces. Linda did an excellent job!" Desiree Archer, Pharmacy Supervisor l Doctor's Hospital, Bahamas "Superb!" Anna Beck, Office Manager l Harlan D. Beck CPA "This was an extremely interesting course, which I enjoyed from beginning to end and have learned so much from." Lilian Bedoya, Premium Finance Group Leader l MacNeill Group, Inc. "Our instructor, Linda, was excellent. She was very energetic." Kathy Confessore, Executive Administrative Assistant l Florida Power & Light "Excellent." Helen Forbes, Assistant Vice President - Operations l BSI Overseas (Bahamas) Ltd. "Enjoyed the delivery and flexibility of Professor Howard and would recommend this [program] to other administrative staff." Alexandra Kaptaine, Senior Administrative Support l Kimley-Horn and Associates "The workshop was excellent and I would definitely recommend it to others." Monique Knowles, Client Relations Officer l Austrobank (Overseas) Ltd., Bahamas "Excellent course - extremely insightful and intelligent professor." Chuck McConnell, Director of Parking l University of Miami "I would highly recommend this workshop to all persons in the administrative field." Shaniqua McPhee, Executive Secretary l Private Investment Bank Limited, Bahamas "Dr. Howard was very motivating and knowledgeable on many aspects that apply to my position." Janice Montalvo, Senior Administrator l Kraft Foods "I highly recommend the course." Desiree Ramos, Executive Assistant l Perry Ellis International "Insightful; surely a must for all managers." Kelli Rolle, Supervisor l Doctor's Hospital, Bahamas  "Excellent program for supportive staff in all service industries."Sherry Saunders, Supervisor l BSI Overseas (Bahamas) Ltd. "Great; excellent." Claudette Crowder, Executive Assistant l City of Hallandale Beach "Great class!" Juanita Saltos, Senior Executive Secretary - Building Code Compliance l Miami-Dade County "The program was perfect." Ana M. Soler, Vice President of Operations l United Data Technologies "I would recommend this program to all administrative professionals." Lisa Smith, Executive Assistant l Central Bank of the Bahamas "Exceptional!" Sharmaine Strachan, Network Service Coordinator l Cable Bahamas Ltd. "Excellent presenter." Genevieve Sturrup, Office Administrator l Bridgewater & Company "Highly recommend this program." Vivian Lissabet, Administrative Assistant l Miami-Dade County Public Schools "Phenomenal training!" Sandra Velazquez, Administrative Coordinator l Humana "Everyone should be required to take this program -- from admins to the CEO."
Sara Vogt, Coordinator l Noven Pharmaceuticals "Enjoyed every moment." Dawn Walker, Administrative Assistant to the City Manager l City of Wilton Manors |
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PROGRAM FEE Fee of $345 includes tuition, instructional materials, and coffee break.
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ON-SITE OFFERING/S 
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REGISTRATION
We encourage you to register early to reserve your place in the class.
Register online. Click here or visit our homepage. | Website: http://nova.edu/execed (programs listed by category) Register by phone. Call us | Toll Free: 800.672.7223, ext. 25137 or | Tel: 954.262.5137 Click here to download registration form.  .Register by e-mail. Download registration form and send via e-mail attachment. | E-mail: execed@nova.edu Register by fax. Download registration form and send via fax. | Fax: 954.262.3188 Register by mail. Download registration form and send via mail. | Hudson Institute of Entrepreneurship and Executive Education
H. Wayne Huizenga School of Business and Entrepreneurship Nova Southeastern University 3301 College Avenue, Carl DeSantis Building, Suite 2088 Fort Lauderdale-Davie, FL 33314 Class size is limited; enrollment is on a space-available basis. We accept the following forms of payment: check (payable to "Nova Southeastern University") and credit card (Visa, MasterCard, or American Express). Payment arrangements must be made for your registration to be considered complete. |
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SUBSTITUTION, CANCELLATION, AND TRANSFER POLICIES
Program fees are due in full upon application to the program. If you are unable to attend this program, we will accept an appropriate substitute participant to take your place up to the day of the program. There is a $75 administration fee for substitutions made less than two weeks prior to the start of the program. NSU will grant an 80 percent refund for cancellations made two or more weeks prior to the start of the program. For cancellations made within two weeks prior to the start of the program, a 50 percent refund will be granted. There is no refund if you withdraw after the start of the program. We will allow one transfer of this registration to a future offering of the same program. We will charge an administration fee for any future postponements. Fees and dates are subject to change without notice. |
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CONTACT INFORMATION For additional program information, please contact us at: Hudson Institute of Entrepreneurship and Executive Education http://nova.edu/execed (programs listed by category) |
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PROGRAM STAFF Dr. Vincent S. Daniels l Executive Director l vdaniels@nova.edu |
